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Working Agreement & Policies

Working Agreement & Policies

Working Agreement and Contract

Online working – 

In person working – 

Cost and payment –

Cancellation policy – 

Expectations – 

GDPR – 

Liability – 

Sign and date –


Privacy Policy

The UK’s General Data Protection Regulation (GDPR) legislation came into force in 2018 and is something that everyone who collects, stores and uses data needs to comply with. I need to let you know what details I will collect from you, if you become a client. I also need to tell you  how I store, hold, process and destroy your personal details.

I will collect the following personal details: 

  • Name (in the case of under 18’s I will also take a parent or guardians name)
  • Date of birth
  • Address
  • Contact number (for under 18’s I will take a parent or guardians contact number too)
  • Email address
  • Contact details for an emergency contact for use if something were to happen to you on my premises or during an online session
  • Contact details for your GP, for use with your permission
  • Details of any relevant mental or physical health issues and medication

Storage of Personal Details – details TBC

Sharing of Personal Details

Supervision: In line with the requirements of my professional body, the British Association for Counselling and Psychotherapy, my work is regularly supervised by a qualified supervisor. Their role is to ensure that I work ethically and professionally. You are referred to by your first name only in supervision, and conversations between my supervisor and I are confidential. My Supervisor is bound by the same ethical, professional and confidentiality requirements as I am.

Therapeutic Will: In accordance with my professional and ethical responsibilities, I have appointed two Therapeutic Executors to attend to my clients in the event of my death. The Executors are qualified therapists who are also members of the British Association for Counselling and Psychotherapy, and therefore committed to client confidentiality. Their names are Katherine MacNamara and Nathalie Coomba. If I was to pass away, one of them would contact you to let you know of the situation, and to offer you support where appropriate. My Executors are also responsible for the confidential disposal of all case notes and personal details in this event.

Exceptions to Confidentiality: If I have reason to believe that you or someone else is at risk of serious harm, I will break confidentiality. I ill endeavour to discuss this breach with you first, so that we can come to an agreement about who needs to be informed. However, if an agreement is not reached and I still believe that you or someone else is at risk, I will discuss the situation with my Supervisor and decide how to proceed. Where a threat of terrorism, money laundering or drug trafficking is disclosed, I am obliged by law to inform the relevant authorities.

Your Rights

In accordance with GDPR, you have the following rights:

  • To be informed of the information that I store about you.
  • To ask to see the information that I hold about you (please provide one month’s notice).
  • To ask that I rectify any information that you deem inaccurate, unnecessary or incomplete (if I need to keep a record to comply with legal requirements than I may decline this request).

Please let me know if you have any questions.


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